Call Recording

Hosted VoIP Call Recording enables businesses of any type and size to have advanced, affordable call recording facilities and the ability to securely archive the calls.

An add on to our Hosted VoIP and SIP trunking products, Hosted VoIP Call Recording from Talk Internet gives you powerful web-based tools to record calls in real time. Designed for call centres, high-volume call handlers and those that have a legal obligation to record calls, Talk Internet’s advanced technology and intuitive interface gives you total control.

In addition, Talk Internet’s software is flexible enough to give you total control over which calls are recorded, using a set of simple but powerful variables.

Features at a glance

  • Powerful call recording technology

    Record and listen to calls in real time, pause call recordings and save as MP3 files easily.

  • Instant set up

    We’ll add the service to your Talk Internet Hosted VoIP package, with no further installation required.

  • Customisable interface

    Flexible web-based portal displays all recorded call traffic, frequent callers, hot spot call times, storage stats and other statistical call flow information.

  • Mobile and VoIP support

    Advanced technology supports hard phones, VoIP SPA500 phones, soft phones and mobile office applications for smart phones.

  • Downloading options

    Either download the MP3 files via the portal or use dedicated software for automated call downloading.

  • No installation required

    No additional hardware is needed, Talk Internet can upgrade your VoIP hosting service instantly.

  • On demand

    Decide to record a current call half-way through, and the entire call will be saved.

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