DNSgate Web Control Panel User Guide

What is DNSgate?

DNSgate is a management interface to allow you to make DNS changes to your domain. The interface supports A, CNAME, MX andTXT records.

What is DNS?

DNS stands for Domain Name System. DNS holds configuration information for domain names.Such configuration includes mapping domain names to IP addresses

(for example www.talkinternet.co.uk pointing to; and information on where e-mail for a domain should be directed.

Logging into the DNSgate system

When your domain has been configured for DNS Management through DNSgate you will be supplied with a DNSgate password. This password allows you to log into the DNSgate interface and make any necessary changes to the DNS for your domain.

To login to the DNSgate system, use a web browser to go to http://dnsgate.talkinternet.co.uk

Once on the login screen, enter your domain name and DNSgate password, and then click the Login button.


Once you have logged in, you will be presented with the DNS Configuration for you domain and a list of DNS Records that are associated with your domain.


Creating a new DNS Record

To create a new DNS record, choose the record type you wish to create from the drop-down list, which is at the top and the bottom of the DNS record list; and click the Add link.


You will then be asked to enter the details for that record. The information required will depend on the record type you select:


For a Name Server (NS) record, you will be asked to enter the zone and the name server. The zone will default to the domain name followed by a full-stop. You should not need to modify the Zone unless you are delegating control of a subdomain to other name server(s).


For an MX record you are asked to enter the Host, Priority and Mail Server.

The Host will default to the domain, and does not need to be changed unless you are setting up email for a subdomain within the zone. The Priority will be a number. The lower the number, the higher the priority the mail server will receive.

The Mail Server is the FQDN (Fully Qualified DNS Name) for the serveryou wish to receive email for the Host.

Note: If the mail server is outside of the zone (i.e. not within the same domain), it must be terminated with a full-stop; otherwise it will be considered to be within the zone, and mail will not work.


An A record requires two pieces of information. The first is the Host, which is the name (e.g. www) that you wish to point. The second is the IP address which is where you wish to point the name.


A CNAME record requires an Alias Name and the Host you wish to point the alias to.


A TXT requires the Host to which you wish the TXT record be associated. (You should not need to change this unless you are adding a TXT record for a subdomain within the zone); and the Text part of the field. The text field can be a maximum of up to 255 characters.

Once you have finished entering the required information, click Add DNS Record.

Note: All changes may take a few moments to take effect on our DNS servers. Propagation across the Internet can take 24-72 hours

Updating an existing DNS Record

To update an existing DNS record, click the Edit link next to the DNS record you wish to update. Make the required changes to the record (for further information on the details required, see Creating a New DNS Record). Once you have finished making your changes, click the Update DNS Record button, and your changes will be submitted.

Note: You may not be able to change your NS records. If this is the case, then please email us with what changes you are trying to make and we will advise and make the necessary changes for you.

Deleting a DNS Record

To remove an existing DNS record, click the Delete link next to the record you wish to delete. You will be asked to confirm that you want to delete the record. If you are sure, click OK; otherwise click Cancel.