| Reselling IP Voice Services (VoIP) |
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The VoIP Market – A Big Opportunity
Voice over Internet Protocol (VoIP) is revolutionising the way companies handle their telephone calls. Not only does
it offer cheaper calls, it also enables more effective call management to improve customer service and internal
Communication.
A ready-made VoIP solution
Our IP Voice Services offering is made up of two white label products, available separately or as a package:
- Hosted VoIP is a Centrex service without the need for a PBX
- SIP Trunking is an ISDN replacement service that allows customers to keep their existing PBX and phones.
The end user experience is excellent, providing seamless integration between IP voice and traditional PSTN voice.
A user-friendly portal enables you to add new customers and configure their services quickly and easily. Portal branding is also available.
You can also give your customers 'self-serve' control to reduce your overheads and increase your customer satisfaction. Both products are fully managed, so offer you an easy way to get into the VoIP market without the need for major investment in infrastructure, support or maintenance.
| Benefits for you | Benefits for your customers |
- Easy, cost effective entry into the growing VoIP market
- Bigger earning potential with margins increased by up to 30%
- Low risk with minimal set-up costs and no investment in infrastructure
- Talk Internet handles ongoing support and maintenance
- Simple to switch existing calls customers to VoIP
- Potential to sell to existing broadband customers
- Great up-sell potential – from calls through to Local Area Network (LAN) and Software-as-a-Service (SAAS)
- Pay-as-you-grow flexibility, with fixed monthly fees and no hidden costs
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- Free internal and inter-site calls plus cheaper UK, mobile and international calls by up to 20%
- Better call control enabling improved customer service
- Home and remote workers can pick up and manage calls anywhere
- Full, unlimited access to the BT national network with no need for investment in an expensive PBX system
- Lower set-up and rental costs than ISDN
- No maintenance and support charges
- Fully scalable ‘pay-as-you-grow’ service
- Supports 999 emergency services
- No need to change phone numbers
- Call management system integrates with Microsoft Outlook and web browser
- Enabling remote collaboration tools to allow increased home working, reducing travel and cutting down on carbon footprint.
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