Talk Internet

IP Voice Services

IP Voice Services is a fully integrated managed telephone service delivered using next generation IP technology.
The IP Voice Service is monitored 24 hours a day as well as being fully resilient and geographically redundant. It gives full and unlimited access to the BT national and international network at lower costs than traditional telephony with the added benefit of all calls between your numbers being absolutely free.

Service is quick and simple, using the web based Business Portal you can make moves and changes to your telephone service. This allows you to manage your phone service from anywhere with an internet connection and a web browser in real time

	Hosted VoIP	SIP Trunking
Suitable for	Hosted VoIP for companies looking for fully outsourced hosted PBX system	Hosted SIP for companies looking to intergrate VoIP into their existing systems
Hardware required	IP Voice handsets can be supplied	Intergrates into existing phone system via IP or media gateway
Remote Workers	multiple users can be setup for multiple sites	Sip trunks can be combind with hosted VoIP for multisite connectivity
Full managed IP Voice System
SLA Provided
Port Existing BT telephone number across
More Information
Price	Request a Quote	Request a Quote

1.Improved call control
The service is fully integrated with Microsoft Outlook and users can employ a toolbar to customise call forwarding,call diverts, look at call history and setup rules for dealing with important customers. For example, someone in a meeting could choose to divert all calls to voicemail – except for calls coming in from one particular customer.

2. Improved integration for home workers and remote offices
IP Voice Services allows disparately located employees to work as if they were all based in the same office. By integrating them in call groups they can pick-up incoming calls – allowing improved responsiveness to customers calling in. In addition, using the remote office feature you are able to use any phone as if it were in your own office.

3. Easy to use and flexible
All phones are pre-configured prior to shipping ensuring that they work straight out of the box. The Business Portal provides a simple mechanism for administrators to manage their entire voice system in real time – no more waiting for services to be provided or ceased and no more expensive engineer call-outs.

4. End-customers can keep their existing telephone numbers and access 999
Customers migrating from other telephone providers can bring their existing number ranges over, maintaining continuity and ensuring it is business as usual. The service is fully compatible with 999 emergency services and includes provision of caller location details to the operator.

5. Business Continuity
If an office is unavailable for reasons such as flood or fire, IP Voice Services can be reconfigured to route incoming calls to other offices or mobiles with immediate effect, ensuring no loss of business and a continued service.

6. More cost effective than traditional voice
IP Voice Services is a fully managed telephony solution provided to you for a monthly fee. This means that you don’t have to invest capital in onsite telephony systems or pay high equipment maintenance charges. Additionally you will realise the following benefits:

• Lower cost line rental
• Free calls between all extensions in your network - this includes staff working at remote offices and working from home.
• Lower cost calling to all other destinations. Typically, you will see a 30% reduction in your telecom bill through using IP Voice Services.

7. Grows with your business
Services like Auto-Attendant, Receptionist-Console and Call Centre Management are available and can be provisioned seamlessly through the Business Portal as and when your business requires them.

8. Extend the life of your existing equipment
If you are not ready to discard your existing telephone system you can still reduce your costs. Simply install an additional piece of equipment along side your current telephone switch to reap the benefits of IP Voice Services.